Best Vets in Birmingham

Townsend Veterinary Practice – Rubery is a CVS-owned branch of the long-established Townsend Veterinary Practice group, which dates back to the late 1950s. It focuses on small animals, including dogs, cats, rabbits, guinea pigs, hamsters, ferrets, and backyard poultry. Routine care is supported by extras such as nurse clinics, grooming and nail clipping, blood pressure checks, pet travel documentation, and home visits.

- A recent 5-star review singled out Jacob on reception for being especially helpful with paperwork and medical records. - Several negative reviews criticise front-desk communication, with one describing reception interactions as unprofessional and another alleging language that felt judgemental or dismissive. - One detailed complaint about a cat vaccination visit said both the pet and owner were unfairly labelled before the cat was handled, although the vaccination was then completed.

- Several recent reviewers describe the staff as friendly, helpful, caring and understanding. - End-of-life care stands out as a positive theme, with one owner saying every member of staff was fantastic, caring and respectful during a euthanasia appointment. - Longer-term trust also appears in feedback, including one reviewer who said the hospital looked after their dog throughout her life and helped her through multiple health scares.

- Recent feedback is consistently positive about the team’s kindness, patience and care, especially with dogs. - Several owners describe the practice as helpful and trustworthy, including one client who says they have used the clinic for many years. - One detailed review praises a thorough examination and clear surgical decision-making for an older dog with an eye lump.

- Several recent reviewers describe the clinic as friendly and caring, with Pete/Peter Rogers receiving repeated praise for his advice and manner with both pets and owners. - Reception staff are a clear positive theme, with comments highlighting helpfulness, knowledge and good front-desk support. - Practical access is noted by one reviewer: wheelchair access is possible, there is a slight incline from the car park, parking is limited but usable, and consult rooms can be adjusted to make space.

- Recent reviewers consistently praise the team for being friendly, cooperative, and welcoming. - Owners mention clear explanations and helpful advice, with one reviewer saying everything they needed to know was explained clearly. - Reviews also highlight minimal or no waiting and confidence in the vets' expertise.

- Recent reviews are mostly warm about the team, often describing staff as friendly, helpful, lovely, and welcoming. - Owners mention clear communication and calm handling of pets, including a detailed appointment for three cats and positive experiences with dogs and puppies. - One recent review credits the clinic with saving a dog’s life after an attack, suggesting strong support in at least one urgent case.

Hollywood Veterinary Centre in Birmingham has a 4.6/5 Google rating from 137 reviews. Recent feedback is mixed: several owners are very positive about the team’s kindness, communication and care, while two recent one-star reviews raise concerns about service, including one detailed complaint around a new-patient case that did not progress to booking for urgent surgery. Overall, the recent picture is of a practice with strong loyalty from some clients but uneven experience for others.

Birmingham Aston PDSA Pet Hospital is part of PDSA and offers free and low-cost veterinary care. It is also listed as a veterinary nurse training facility. Recent feedback is mixed: many owners describe kind, practical care, including phone triage and compassionate end-of-life support, while some report frustrating communication and difficulties getting through when they felt they needed urgent help.

Orchard Veterinary Centre is a veterinary practice in Birmingham that also runs a cattery and is listed as a veterinary nurse training facility. Recent feedback is very positive, with owners repeatedly describing the team as friendly, lovely, and brilliant. Reviews also mention a pet plan scheme and positive experiences with the on-site cattery.