YourVets - Solihull

YourVets - Solihull is part of the YourVets veterinary group and is set up as a small-animal practice (dogs, cats, and small pets such as rabbits and guinea pigs). The clinic lists on-site imaging and lab work (X‑rays, ultrasound, lab tests) and offers out-of-hours emergency care with full-time night staff (as described on the website). It’s also identified as a Veterinary Nurse Training facility.

From the latest reviews available to us, experiences are mixed: some owners describe staff being helpful in urgent situations (including helping reunite a stray dog with its owner), while others report poor out-of-hours interactions, including concerns about communication, record-handling (e.g., ultrasound results), and costs.

Services

Services and capabilities mentioned on the clinic website include

• •Consultations
• •Emergencies & out-of-hours care (with full-time night staff stated for out-of-hours provision)
• •Dentistry (including on-site dental procedures)
• •Diagnostic tests & imaging: lab work, X-rays, ultrasound
• •Surgery and neutering
• •Vaccinations
• •Microchipping
• •Parasite control
• •Nurse clinics (including blood pressure checks, six-month health checks, and anal sac expression)
• •Grooming & nail clipping
• •Pet travel documentation (GB)
• •Home visits

Pricing

Only prices mentioned in the latest reviews available to us

• •£200: one reviewer described an out-of-hours visit where they were told their senior cat was OK and were offered blood tests (they summarised the visit as “£200”).
• •£150: one reviewer states they were charged £150 for an ultrasound, and alleges the results were not saved.
• •£2,500+: one reviewer reports being quoted £2,500+ for emergency surgery.
• •£11,000: one reviewer attributes £11,000 in vet bills to an illness they say was not identified earlier (this is the reviewer’s account of their overall costs).

People

• •Teodora Molnar (vet): named in one out-of-hours review describing the vet as “uncaring” and “rude,” including an allegation that the reviewer was mocked while distressed.
• •Other staff are not named in the reviews we have, but one recent review describes staff helping on Christmas Eve with a stray dog, ultimately getting it back to its owner.

Reviews

4.4 stars from 674 reviews. - Out-of-hours care is a major driver of feedback: some describe urgent help; others describe distressing interactions during emergency visits.

• •Communication and empathy are inconsistent: one reviewer says staff are polite and empathetic; others describe vets as abrupt/unsympathetic.
• •Cost and value disputes: reviewers cite high bills (including a £2,500+ surgery quote) and compare costs unfavourably with other practices.
• •Admin/records concerns raised by one reviewer: allegation that ultrasound results weren’t saved and a referral took 18 hours to send while their dog was critically unwell.
• •Clinical decision concerns raised by reviewers: allegations include not being told about an illness earlier and not performing expected checks (e.g., “didn’t even listen to her heartbeat” during an out-of-hours visit, per one review).