White Cross Vets Kings Heath

White Cross Vets Kings Heath is part of the White Cross Vets group (the website states the practice has 21 locations). Recent reviews describe consults that include in-room diagnostic work (a blood test with results discussed after a short wait) and a decision-making style that owners experienced as “no pressure or rush,” including during end‑of‑life discussions. The clinic is also listed as a veterinary nurse training facility, and its structured data indicates emergency veterinary services (24/7 or extended hours).

Concrete specifics owners mention

• •A vet ran checks and a blood test, then reviewed findings with the owner shortly after.
• •Clear explanations of symptoms and results, with next steps left to the owner to choose.
• •Supportive handling of euthanasia decisions, described as respectful and kind.

Services

Based on the structured clinic data and the latest reviews available to us, this clinic is associated with

• •Emergency veterinary services (listed as 24/7 or extended-hours in the clinic data).
• •Veterinary nurse training facility (listed in the clinic data).
• •In-consult diagnostics: owners describe checks followed by a blood test with results discussed the same visit.
• •End-of-life care: a recent review describes a supported euthanasia decision after tests and discussion.

People

The latest reviews don’t name individual vets or nurses, but they do describe how the team operates in consults

• •The vet: described as explaining symptoms and findings clearly, carrying out checks and a blood test, and then talking through options without rushing or pressuring the owner.
• •Front-of-house/clinic staff: described as consistently kind during a difficult visit, with the owner specifically thanking “all the staff” they met that morning.

Reviews

Google rating: 4.7 stars from 656 reviews.

• •Owners describe thorough appointments, including checks and a blood test, with findings explained clearly.
• •Low-pressure decision-making is specifically mentioned (“up to me what next no pressure or rush”).
• •Support during euthanasia/end-of-life decisions is highlighted, with staff described as respectful and kind.
• •Multiple recent reviewers mention good veterinary care and feeling reassured about their pets being in good hands.