James Horner Vets - Sheldon | Vets in Birmingham, West Midlands

James Horner Vets – Sheldon presents itself as an independent practice and is listed as a Veterinary Nurse Training facility. The clinic appears set up for both routine appointments and more involved case management, with owner reports covering vaccinations, cat dental work including extractions, and support through a dog’s cruciate ligament surgery recovery over several months. The practice states that out-of-hours emergencies are handled via Willows Veterinary Centre.

Services

•Routine veterinary care: recent reviews mention vaccinations, regular appointments, and owners feeling they can usually get seen when needed. Several owners say consultations feel unrushed and that they are listened to.
•Dentistry: reviews describe dental treatment for cats, including extractions.
•Orthopaedic surgery aftercare: one owner highlights ongoing support during a dog’s cruciate ligament surgery recovery over about four months.
•Supportive care discussed in consults: one review describes IV fluids over two days and a possible feeding tube being discussed as treatment options for a cat after dental work.
•Therapy services: one recent reviewer mentions a therapy addition at the practice.
•Emergency and training arrangements: the clinic says out-of-hours emergencies are handled by Willows Veterinary Centre, and it is listed as a Veterinary Nurse Training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average on price, but this is based on very few comparable services. Reviews are mixed on cost: some describe competitive prices or say the monthly plan is worthwhile, while others complain about hidden costs, prices not adding up, or problems with the subscription plan.

People

•James Horner: named by reviewers; one says he explained everything clearly and examined their cat in a way that kept the pet relaxed, while another was unhappy with a treatment plan discussed after a dental procedure.
•Emma Kemish: singled out in one review as “the best one there.”
•Wider team: reviews often describe the staff as lovely, attentive, caring, and professional, although one recent complaint criticises the reception experience.

Reviews

Google rating: 4.7 stars from 271 reviews. Recent written feedback is generally positive, with a smaller number of strong negative reviews focused on pricing and trust.

•Many owners praise the friendly, caring approach of the team and say pets are handled gently and made to feel at ease.
•Several reviews mention good appointment access, clear explanations, and feeling given plenty of time rather than being rushed.
•Positive service examples include dog vaccinations, support during a lengthy cruciate recovery, and appreciation for the practice’s therapy addition.
•The main negative theme is cost and subscription dissatisfaction: some reviewers describe the clinic as expensive or complain about hidden charges, while others say the prices are competitive or that the monthly plan offers value. One detailed negative review also raises concerns about a cat’s care after dental extractions.

Reviews for James Horner Vets - Sheldon

Note: Showing the 10 most recent Google reviews out of 271 we track in total. Recent reviews may not be representative of overall sentiment.

Laura Clarke

1 month ago

Can’t fault these guys, they are great with my pooch, can always get an appointment when needed, and the therapy addition to the practice is great 😊 thanks for the kind and caring service!

Lesley-Marie Changretta

Everyone is so lovely. James explained everything to us and is an excellent Veterinary Surgeon. Our cat Morris was very relaxed when being examined. ⭐⭐⭐⭐⭐

K Star

I AM STUCK IN THEIR SUBSCRIPTION PLAN. The receptionists here lack compassion and customer service and have misadvised me on my pets health.

Sophie Rashid

2 months ago

Lovely people who worked there

Tom Rayner

Fantastic service from every member of staff I had the pleasure of meeting yesterday while having my Dog vaccinated. I would highly recommend them for anyone needing veterinary treatment for their beloved pets. 10/10 service at competitive prices. Thanks again

arfat qayyum

3 months ago

Great service. Staff are attentive

Henders

We have being using James Horner vets for about 2 years now. Every member of staff is professional and we are always given plenty of time at appointments, always feeling that we are listened too and never rushed. The staff are caring and have been very supportive during our dogs cruciate ligament surgery recovery which lasted for 4 months. I would highly recommend James Horner and his team.

Jav

MONEY MAKING VET! Emma Kemish is the best one there! However, this vet company is a money making company and will sell you things that you don’t need. The prices don’t add up and they have hidden costs. Please don’t take out the subscription, its futile and void. All they care about is money. We have been ripped off.

Ranghzaib Hussain

4 months ago

Well worth it if you have montly payment.

reema M

MONEY MAKING VETS- AVOID AVOID AVOID! POOR TREATMENT DO NOT take your pets to this vets. To save your money if your pet becomes sick - AVOID AT ALL COSTS. you will incur a hefty price- MONEY is PRIORITY over the welfare and health of the animal. Take your pet to a better veterinary practise- do your research and READ EVERY SINGLE REVIEW. Upon recommendation i brought my cat here to have dental treatment including extractions. My cat came home sitting in his own faeces- whilst he was in their care nobody made an effort to check on him. My cat became very poorly after the treatment, he developed a high temperature, lethargy, weakness, refusal to eat or drink and just slept ALOT. He was in SO much pain. On the day of the check-up they failed to notice what could be wrong with him and why he was in so much pain. The Owner James Horner suggested we put him on IV drip for 2 days- and then a feeding tube but that would not have identified the cause of his pain. The first day he was put on IV drip, the 2nd day i did not return back because i was told he is a greedy vet who is into making money rather than put priority over the animals health. I went to my local vet and upon inspection they said a fragment of tooth must have been left in his mouth causing the pain. My cat underwent surgery again to have it removed. and was given an appetite stimulant to get him eating. WHEREAS James Horner wanted iv fluids for 2 WHOLE DAYS and stick a feeding tube down him when it WASNT NEEDED. This would have caused my cat extreme anxiety when he already suffers with it. Why wasnt an x ray done to find out the cause of my cats pain? My local vets do an x ray after the treatment, James Horner vets dont do this. So i would NOT recommend taking your pet here. I have also been told that James Horner told someone that he DOES NOT CARE ABOUT FERAL CATS. If you become a vet shouldnt you care about all animals??? Also one of the vets accidentally killed a cat because she overdosed him. LACK OF EXPERIENCE AND NEGLIGENCE. AVOID this vets to save your pet and save your money.

James Horner Vets - Sheldon