The Veterinary Clinic, Erdington

- Several recent reviewers describe the clinic as friendly and caring, with Pete/Peter Rogers receiving repeated praise for his advice and manner with both pets and owners. - Reception staff are a clear positive theme, with comments highlighting helpfulness, knowledge and good front-desk support. - Practical access is noted by one reviewer: wheelchair access is possible, there is a slight incline from the car park, parking is limited but usable, and consult rooms can be adjusted to make space.

The Veterinary Clinic, Erdington is a Birmingham practice offering routine pet care, diagnostics, dentistry, in-patient care and emergency veterinary services, with Pet Health Club membership also mentioned. Recent feedback is mixed but leans positive overall, with repeated praise for caring staff, especially Pete/Peter Rogers and the reception team. Owners also mention practical accessibility details, including wheelchair access from the car park and consult rooms that can be rearranged to make space.

Services

•Routine and preventive care: vaccinations, flea and worming treatments, microchipping, insurance advice, and Pet Health Club membership.
•Diagnostics and clinical work-ups: in-house laboratory testing, digital X-ray, and ultrasound. Recent reviews also mention blood and stool samples being taken during investigations.
•Dentistry and in-patient care: ultrasonic dentistry and full hospitalisation facilities.
•Behaviour and handling: recent reviewers specifically praise the clinic's approach with nervous cats and describe staff as kind and empathetic.
•End-of-life and emergency care: emergency veterinary services are listed, and one owner says the clinic handled their dog's passing well, including cremation arrangements and the return of ashes.

Pricing

No published pricing information is currently available for this clinic.

People

•Peter Rogers ("Pete"): repeatedly praised in recent reviews as caring, knowledgeable, and especially good with nervous cats.
•Reception team: described as lovely, helpful and knowledgeable, with one reviewer singling out an “amazing receptionist” for giving good advice.
•Wider team: several reviewers describe staff as friendly, polite and empathetic, though a smaller number report poor communication or an unsatisfactory consultation with an unnamed vet.

Reviews

Google reviews sit at 4.1/5 from 229 reviews.

•Several recent reviewers describe the clinic as friendly and caring, with Pete/Peter Rogers receiving repeated praise for his advice and manner with both pets and owners.
•Reception staff are a clear positive theme, with comments highlighting helpfulness, knowledge and good front-desk support.
•Practical access is noted by one reviewer: wheelchair access is possible, there is a slight incline from the car park, parking is limited but usable, and consult rooms can be adjusted to make space.
•A smaller number of reviews raise concerns about communication and value, including one report of unclear discussion around treatment costs and diagnosis, and one serious complaint about a puppy's heart concern not being taken seriously at the first visit. One bereavement review was nevertheless very positive about the clinic's handling of a dog's passing and aftercare arrangements.

Reviews for The Veterinary Clinic, Erdington

Note: Showing the 9 most recent Google reviews out of 229 we track in total. Recent reviews may not be representative of overall sentiment.

Sue Kelly

1 month ago

Pete is amazing the best vet I've had and is so caring , all the staff here are lovely highly recommend ..

Andrew Griffiths

2 months ago

Be very careful, these chain vets are only bothered about one thing your money. We took our puppy for its first check up, mentioned its heart felt funny and told not to worry. Then 5 weeks later at the vet’s hospital and told heart problems caused lasting damage, limited life and daily medication while alive. The vet’s never wanted to know and completely washed their hands of any responsibility. Now at a private vet’s where they actually care about your pets.

nutter witty

always given very good advice, all staff are very friendly polite and helpful. Pete has always given me very good expert advice. my pets been registard with this vet since 2020, I highly recommened this vet practice.

Josie Lindley

Peter Rogers is exceptional, he’s very good with our nervous cats and puts us humans at ease too! The receptionists are also really helpful and knowledgeable. I would give this clinic more stars if I could ✨

Victoria Steel

4 months ago

Accessibility- the practice is wheelchair accessible. The carpark has paving stones with a slight incline to access the front door. There are limited car parking spaces on site, but I've never had a problem getting one. The clinic rooms are a bit tight, but the furniture can be moved easily to accommodate your wheelchair. The staff are kind, helpful and empathetic. There are several bus stops by the vets and also on the cross roads that aren't that far away on foot.

Georgia C

I've been a customer of this vets for 9 years, with a dog who's always been healthy. He's been under the weather this week so I made an appointment and saw the vet, who only seemed to want to give him an injection and sell me probiotic food. I kept telling her he hadn't been sick, nor had diahorria but smelt of fish and he wasn't walking, just sleeping. He had a stool and blood sample taken, but she kept repeating it was a mystery and did I want him to have the injection (which was already in the syringe). Came out none the wiser and was surprised to be given a bill for £457. No discussion of costs throughout the visit, I've been told before this vet is expensive, but I was shocked at the cost especially when I've come away with a dog that was poorlier than when he went in. ** EDIT : heartbreakingly, I lost my beautiful dog 3 days later, the blood test results showed he had chronic kidney failure so the only option was to let him go - I did have to ring twice though to speak to the vet to get the actual diagnosis. The clinic handled his passing very well, along with arranging his cremation and the return of ashes. For that, I'm grateful.

Samantha Dowling

5 months ago

Lovely friendly vets. Very happy with the service

6 months ago

I have been using this vet for 5 years, I found the female Australian vet to be very arrogant she only seemed interested to be paid when she saw my adult cat because i was very concerned about her losing weight. it's made me want to look for another local vet that uses same pet health club.

Saliha Begum

Amazing receptionist, gave me some good advice!!