Severn Veterinary Centre

- Owners often describe the team as friendly, reassuring, and efficient, from reception through to the consultation itself. - Several reviews highlight calm handling of nervous or reactive dogs, including quick routine procedures that reduced stress for the pet. - Short-notice appointments are appreciated, with one owner saying their dog was seen at the last minute.

Severn Veterinary Centre is part of VetPartners and provides small-animal veterinary care. Its website also references emergency services and a veterinary nurse training facility. Reviews paint a picture of a friendly, efficient team, with especially strong feedback for handling nervous pets calmly and supporting owners through end-of-life decisions.

Services

•Small-animal veterinary care: the clinic offers general care for small animals, with reviews mentioning routine appointments such as booster vaccinations, health checks, kennel cough vaccination, and nail clipping.
•Support for anxious or stressed pets: owners describe the team as calm and understanding with nervous dogs, including quick, low-stress handling for vaccinations and sedation when needed for examination.
•Medical management: one detailed review describes assessment and medication for suspected dementia after discussion of symptoms and behaviour.
•End-of-life care: euthanasia and end-of-life support are a clear part of the service, with owners describing thorough discussions, gentle handling, time to say goodbye, and thoughtful aftercare.
•Emergency care: emergency services are referenced on the website, although no further arrangement details are published.
•Training role: the clinic is noted as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews focus much more on care, kindness, and efficiency than on cost, so there is little direct feedback on value for money.

People

•Elizabeth (vet): praised for keeping a nervous miniature dachshund calm during a booster vaccination and nail clip.
•Other vets (names not given): reviews describe understanding, efficient handling during a kennel cough vaccination for a reactive dog, and a calm manner that helped another dog stay relaxed.
•Veterinary nurse (name not given): mentioned alongside a vet for gentle, compassionate support during a euthanasia appointment.
•Reception team: repeatedly described as efficient, pleasant, helpful, and compassionate, including during difficult end-of-life situations.

Reviews

Google reviews show 4.5 stars from 86 reviews. Written feedback is very positive overall, with these themes appearing repeatedly

•Owners often describe the team as friendly, reassuring, and efficient, from reception through to the consultation itself.
•Several reviews highlight calm handling of nervous or reactive dogs, including quick routine procedures that reduced stress for the pet.
•Short-notice appointments are appreciated, with one owner saying their dog was seen at the last minute.
•Compassionate end-of-life care stands out strongly, with praise for clear discussions, gentle treatment during euthanasia, private time afterwards, and thoughtful follow-up such as a condolence card.

Reviews for Severn Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 86 we track in total. Recent reviews may not be representative of overall sentiment.

Karin Clements

3 weeks ago

My cat 🐈‍⬛ has always received excellent care

Beth

1 month ago

We’ve been using Severn Vets now for the last 5 years since we got our pup and they’ve always been great. Our dog is can be a handful - when it comes to kennel cough, you’re essentially getting into the ring with Mike Tyson, but with teeth (she is muzzled!). Yesterday, the vet was very understanding when I said she’ll be fine for the health check, but when we get to the kennel cough, I’ll put a muzzle on quickly but she may try to box. He was great - as soon as the muzzle was on, he did the kennel cough in such a flash the dog didn’t have time to react or panic. It made what can be quite an ordeal an absolute doddle - no stress, just efficient. Brilliant vets, would always recommend!

Rachel Dealtry

Always been extremely happy with this practice. Reception staff are extremely efficient, pleasant and helpful too. There’s always treats available so my dog actually likes to visit. When they closed Stratford branch we travelled to Alcester to remain with them. I have a happy, healthy pet. We are in the healthy pet club.

Clare Smith

Everyone was friendly and helpful. I was very happy with the service provided.

Jon Ton

3 months ago

Wonderful vets. My doggy was happy and seemed very relaxed with the lovely vet. Thankyou very much.

Caron Poole

Severn vets in Alcester are fantastic. They saw my dog at the last minute and were so kind and friendly. The vet was lovely and reassuring. Thank you so much

Andrea Morris

5 months ago

I took my miniature dachshund in for his booster and nail clip. He is usually super nervous and easily stressed but Vet Elizabeth was brilliant with him! She kept him calm and did everything she needed to. Thank you 🙏🏻

Lorna Smith

Efficient and shared information with the owner.

joanna blakeney-edwards

6 months ago

Been using Severn Vets for the last 3 years and always received excellent service. Staff are efficient and compassionate (supported me through my old dog’s euthanasia) and I would highly recommend this practice.

Brown Margaret

9 months ago

Severn Veterinary Centre needs a reward that recognises who they are, what they do and how they handle and treat animals as the care we got as a family was overwhelmingly awesome as they did everything spot on. We as a family can not fault any of the staff or anything they have done. For this I need to explain how they awesomely helped Deano and us as sadly Deano was very ill. Nothing could cure him or make it more manageable as there is no way of telling by x-rays or scans that Deano had dementia. We joined Severn Veterinary Centre. I sadly can not remember the date due to health reasons. When we first joined, we got a lovely email stating that the animals and owners are treated like family and they was right as the love, compassion, kindness and overall warmth is completely shown by every professional/human beings in the practice. Deano’ behaviour was changing. We got an appointment with the vet. He had to be sedated as he really does not like going to see them as his anxiety completely went up. He was checked. On the first appointment, I joined in via my husbands mobile as I was just out of hospital and I was in plaster from a nasty accident. Deano was put on medication to manage dementia as all his symptoms and behaviour matched this. Sadly, his behaviour changed very quickly as he was snapping at kennel staff as he goes to kennels when we go on holiday. He was snapping at us too. With the vet, his breathing changed. So much that we never heard him breathe in that way. We discussed everything fully with the vet as she told us that sadly his dementia will get a whole lot worse and the medication will probably not work and she was so thorough that I totally respect her for her profession as she did the veterinary practice proud. We with the vet made the decision to let Deano rest in an eternal rest. That meant putting our baby to sleep. I mentioned the breathing he did that we never heard before. He did this when the vet got the medication and paperwork together. The vet returned with a veterinary nurse and she came in with a blanket. This was put on the floor where they got Deano on. The meds was administered, only the first half as when Deano went to lie down, the vet gently took off his muzzle to be comfortable. She then put the second half in and in a few minutes he was quiet. She listened to Deano’ heart and politely informed us that Deano was gone, in his eternal sleep. The vet and nurse politely stepped back so that we could say goodbye. In fact, they left the room. I could see some tears on the vets face. She had every right to cry as well as this was a very hard thing to do. Yes, vets save lives, but they have to put them asleep as well and it impacts on them as well as the owners. The vet and nurse was outstanding and overall professional that it blew our minds as we can not express how kind they was to us and Deano. The love, care and compassion was awesome, and overall amazing, nothing short of brilliant. The reception staff has been overall amazing and kind as the love care and compassion was awesome and brilliant. The card sent with forget me not seeds was absolutely gorgeous as the words was so touching and brilliant that I cried happy tears. Overall, Severn Veterinary Vets needs recognising as they truly deserve an award for everything they do as they go way over their port of call. I will say is please, the partner/owner of Severn Veterinary Centre to please read my feedback as your staff are 100% a real credit to you and your Veterinary Centre. We as pet owners are very proud to be part of something very special and we are proud that our other pets come to your practice. Deano passed away in the arms of my husband in the best environment with the best incredible staff. Severn Veterinary Centre staff, YOU ALL ARE INCREDIBLELY AMAZING. Thank you for taking care of Deano and giving him the dignity he deserved.