Quinton Vets4Pets Ltd

- Positive feedback often focuses on kind, friendly staff and pets being treated with warmth and care. - Reviewers also mention clear advice, thorough consultations, and quick appointments, with one especially detailed review praising Dr Badr’s careful approach with an elderly cat. - Several comments describe good outcomes after treatment, including owners saying their dog or cat was improving after the visit.

Services

•Consultations and ongoing care: routine consultations, prescriptions, nurse clinics, weight clinics, and health plans. Recent reviews also mention quick appointments, clear advice, and detailed discussions during visits.
•Diagnostics and monitoring: in-house laboratory testing including biochemistry, haematology, and electrolytes, plus blood pressure monitoring, ECG, echocardiography, ultrasound, digital X-ray, and dental X-ray.
•Surgery and procedures: dentistry, soft tissue surgery, orthopaedics including cruciate surgery and fracture repair, and ear surgery.
•Medical care: dermatology, cardiology, chemotherapy and cancer treatment, and anaesthesia. One detailed review also describes a very thorough consultation for an elderly cat, including medication review and behavioural observation.
•Preventive and administrative services: microchipping and animal health certificates.
•Species seen: dogs, cats, rabbits, and small mammals, including small mammal medicine and surgery.
•Other notes: emergency cover is provided through Willows Veterinary Centre and Referral Service, and the practice is a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews talk more about care and staff than fees, although a small number of negative comments felt money was prioritised.

People

•Dr Badr El Alaoui (vet): praised for a very thorough and compassionate examination of an elderly cat, including careful review of medical notes, discussion of medication interactions, close observation of behaviour, and clear take-home information.
•Nurse Morgan Goring (nurse): described as patient, professional, understanding, and very knowledgeable.
•Emily (role not stated): mentioned positively for being kind and gentle with a cat.
•Wider team: several reviewers describe the staff as lovely, kind, and professional, though a few recent comments report poor or dismissive reception interactions.

Reviews

Google reviews show 4.5 stars from 482 reviews.

•Positive feedback often focuses on kind, friendly staff and pets being treated with warmth and care.
•Reviewers also mention clear advice, thorough consultations, and quick appointments, with one especially detailed review praising Dr Badr’s careful approach with an elderly cat.
•Several comments describe good outcomes after treatment, including owners saying their dog or cat was improving after the visit.
•A smaller number of recent negative reviews mention rude or dismissive front-desk interactions, and there are isolated serious complaints about handling after a blood test and the response to a stray cat needing urgent help.

Note: Showing the 10 most recent Google reviews out of 482 we track in total. Recent reviews may not be representative of overall sentiment.

Salina Aslam

1 month ago

Awful practice and manager. My cat has been coming to this practice from a young age. After visiting them for a blood test, she came home and couldn’t even walk or bear weight on her hind legs after handling from the nurses. They refuse to accept any accountability and all they care about is money.

deb Mynett

Lovely staff

Melissa Cranmer

2 months ago

Absolutely lovely place! Staff are so kind they loved my dog as much as I love her! Would definitely recommend! My baby is on the mend now can’t thank you enough!!! X

Maria radu

Ania

3 months ago

I am extremely disappointed by the lack of compassion shown by this practice. A friend found a stray cat in an appalling condition with a serious eye injury and obvious signs that it urgently needed veterinary care. When she contacted this practice for help, she was told they would only see the cat if she registered it as her own and agreed to pay for treatment and that it's not their responsibility. The member of staff was also rude and dismissive throughout the conversation. Thankfully another veterinary practice stepped in and provided the urgent care the cat desperately needed. I understand that veterinary practice is a business but I expected concern for an animal that was clearly suffering and respectful advice for someone trying to do the right thing. Instead, we were met with indifference and a complete lack of empathy. Looks like a money making machine and they don't care about suffering animals. They have duty of care which was refused to this poor baby in need. This experience has seriously damaged my confidence in this practice. This practice is a disgrace!

Guy Massey

7 months ago

Karl Leech

Great vets. Good advice, recommended

Louise

Rezaei Power

8 months ago

2 stars just for the lady at reception she’s very disrespectful when she saw I didn’t want vaccine for my cat. She started make fan me at me and she may give me luck 🤞🏼very disrespectful to my cat doesn’t die just because they want to charge for the vaccine otherwise they don’t do nothing else.

Zee A

10 months ago

I highly recommend Vets for Pets. Every staff member, from receptionists to the owner, demonstrates exceptional professionalism, expertise, and genuine care for pets and their owners. Dr Badr El Alaoui is an outstanding vet. He gave my cat the most thorough and compassionate examination, noticing every detail with remarkable precision. He reviewed my elderly cat’s notes carefully and demonstrated an exceptional understanding of her medications, their interactions, and potential effects. He spent so much time observing her behaviour, explaining everything clearly, and provided research-based leaflets that helped me understand her condition and future care needs. He was also incredibly empathetic and reassuring to me throughout the visit. His expertise, dedication, and compassion are truly exceptional. I couldn’t recommend him more highly.