Hollywood Veterinary Centre – Vets in Birmingham
Clinic Overview
Hollywood Veterinary Centre in Birmingham has a 4.6/5 Google rating from 137 reviews. Recent feedback is mixed: several owners are very positive about the team’s kindness, communication and care, while two recent one-star reviews raise concerns about service, including one detailed complaint around a new-patient case that did not progress to booking for urgent surgery. Overall, the recent picture is of a practice with strong loyalty from some clients but uneven experience for others.
Hollywood Veterinary Centre in Birmingham has a 4.6/5 Google rating from 137 reviews. Recent feedback is mixed: several owners are very positive about the team’s kindness, communication and care, while two recent one-star reviews raise concerns about service, including one detailed complaint around a new-patient case that did not progress to booking for urgent surgery. Overall, the recent picture is of a practice with strong loyalty from some clients but uneven experience for others.
Services
- •Consultations and diagnostic work-ups, including blood tests, X-rays and scans ahead of possible surgery.
- •Surgical care, with reviews mentioning both urgent surgery discussions and a full dental extraction for a cat.
- •Cat care, including support for cats with ongoing health needs such as FIV.
- •End-of-life support, with one owner highlighting a compassionate arrangement during Covid so they could say goodbye to their cat in the car.
Pricing
No published pricing information is currently available for this clinic.
People
Colin is the only team member named in recent reviews, remembered by one owner for a compassionate gesture during their cat’s euthanasia appointment in Covid restrictions. More broadly, reviewers describe the vets and staff as welcoming, helpful and thorough in consultations.
Reviews
Google rating: 4.6/5 from 137 reviews.
- •Several recent reviewers are very positive, calling the practice “fabulous,” saying they “wouldn’t go anywhere else,” and praising the vets and staff for being welcoming and happy to help.
- •Communication and thoroughness come through strongly in one detailed five-star review, where an owner says the team arranged a double consultation before their cat’s full dental extraction and explained everything clearly.
- •The same reviewer felt the clinic’s pricing was fair and said they did not feel pushed into unnecessary treatment.
- •Recent negatives include two one-star reviews, one without detail and one describing a distressing experience after being accepted as a new client, discussing investigations for a dog’s urgent surgery, then being told to return to their previous vet instead of being booked in.
