Birmingham Aston PDSA Pet Hospital – Vets in Birmingham
Clinic Overview
- Positive reviewers describe the team as helpful, friendly and courteous, with some saying they were seen promptly and felt well looked after. - Recent examples of praised care include treatment for an allergic reaction, phone-based help for an ear problem, medication collection, and longer-term care for a cat over about a year. - One especially positive review highlights compassionate end-of-life care, saying the vets gave the family time, kindness and support during a difficult appointment.
Services
- •Free and low-cost veterinary care for eligible pet owners.
- •Consultations and triage, both by phone and in clinic. Recent reviews mention a phone appointment for a dog with an ear problem, followed by medication collection, and a prompt appointment for a dog with an allergic reaction.
- •General medical treatment and ongoing care, with recent examples including ear treatment, medication, scans, and around a year of care for a cat whose owner felt its health improved.
- •End-of-life support, including euthanasia, with one owner describing a patient and compassionate approach that gave the family time to say goodbye.
- •Veterinary nurse training facility, according to clinic information. Reviews also mention a clean, spacious waiting area and consultation rooms.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jack was praised for handling a phone appointment about a dog's ear issue and arranging medication for collection.
- •Charlotte was named as the vet who reviewed a photo of the dog's ear, confirmed the medication was appropriate, and provided a cone.
- •Reviews also mention polite reception staff, a lovely first-visit vet, and compassionate vets during a cat's final visit.
Reviews
Google rating: 4.4 stars from 1,438 reviews.
- •Positive reviewers describe the team as helpful, friendly and courteous, with some saying they were seen promptly and felt well looked after.
- •Recent examples of praised care include treatment for an allergic reaction, phone-based help for an ear problem, medication collection, and longer-term care for a cat over about a year.
- •One especially positive review highlights compassionate end-of-life care, saying the vets gave the family time, kindness and support during a difficult appointment.
- •Negative feedback focuses mainly on communication and access, especially difficulty getting through by phone, confusing appointment or payment arrangements, and dissatisfaction with how some treatment options or urgent situations were handled.

