Small Mammal Vets in Birmingham

• •Recent reviewers consistently describe the team as friendly, professional, and welcoming, with both vets and reception staff leaving a positive impression. - Owners often mention easy appointment booking and being seen quickly, along with clear explanations of problems and treatments. - Pets are described as being handled gently and thoughtfully, with examples including good advice during a guinea pig health check and a cat being reassured with treats during the visit.

• •Compassionate end-of-life support is a strong recurring theme, with reviewers praising clear explanations, gentle handling, and thoughtful follow-up condolence cards. - Access and responsiveness are often highlighted, including being seen within an hour after registering and getting a same-day Saturday appointment after photos were reviewed. - Recent reviewers frequently describe the team as kind, helpful, and caring, with one specifically praising Beth and another long-term client saying their animals have been coming here for over a decade.

• •Emergency and out-of-hours care is a clear strength: several recent reviewers describe being seen quickly at weekends or in emergencies, with calm handling and clear explanations. - Compassion around end-of-life care stands out: multiple reviews praise the team’s kindness during euthanasia and bereavement, including keepsakes such as paw prints, hair clippings, footprints, and a sympathy card. - Communication is often praised: reviewers mention being talked through treatment options, having their preferences listened to, and receiving practical advice such as dietary guidance.

Oakfield Veterinary Group in Birmingham is an RCVS-accredited practice and a veterinary nurse training facility, and it is part of IVC Evidensia. Recent feedback continues to highlight caring, professional support across both routine appointments and more emotional visits, including end-of-life care. Owners also mention patient handling for anxious pets and practical help in unusual situations, such as taking in an injured pigeon.

James Horner Vets – Sheldon presents itself as an independent practice and is listed as a Veterinary Nurse Training facility. The clinic appears set up for both routine appointments and more involved case management, with owner reports covering vaccinations, cat dental work including extractions, and support through a dog’s cruciate ligament surgery recovery over several months. The practice states that out-of-hours emergencies are handled via Willows Veterinary Centre.

• •Recent feedback is mostly very positive, with short but enthusiastic comments describing the practice as “incredible” and among the best local vets. - Owners repeatedly praise the team’s care and trustworthiness, with comments that they go above and beyond, seem to have the right answers, and are not simply focused on money. - Prompt service and clear explanations stand out, including one detailed review about support for a cat with chronic kidney disease.

• •Helpful, approachable team: Reviewers describe staff as friendly, helpful and attentive with both pets and owners. - Good access and booking experience: Easy booking is mentioned, and one owner was especially grateful their cat could be seen on New Year’s Eve. - Clear communication: Owners highlight clear explanations, professional manner and being given a diagnosis and treatment plan they could understand.

• •Owners frequently praise the team’s compassion during euthanasia appointments, saying staff were understanding, gentle, and gave them time and privacy. - Several reviews describe the staff as friendly and efficient, with long-term clients saying the standard of care has stayed consistently good over the years. - Recent examples include urgent help for a pet rat and ongoing care for a rabbit receiving injections, suggesting the practice also sees smaller pets.

Lydon Veterinary Centre in Birmingham traces its roots back to 1987, when Rory Lydon (MVB, MRCVS) opened the practice. It offers core first-opinion veterinary care, with emergency services listed in the clinic information and a veterinary nurse training facility. Recent feedback is largely positive, with owners highlighting helpful service, accommodating appointments and calm handling of pets, alongside one detailed complaint about how a microchip and ownership dispute was handled by non-vet staff.

Townsend Veterinary Practice – Rubery is a CVS-owned branch of the long-established Townsend Veterinary Practice group, which dates back to the late 1950s. It focuses on small animals, including dogs, cats, rabbits, guinea pigs, hamsters, ferrets, and backyard poultry. Routine care is supported by extras such as nurse clinics, grooming and nail clipping, blood pressure checks, pet travel documentation, and home visits.

• •A recent 5-star review singled out Jacob on reception for being especially helpful with paperwork and medical records. - Several negative reviews criticise front-desk communication, with one describing reception interactions as unprofessional and another alleging language that felt judgemental or dismissive. - One detailed complaint about a cat vaccination visit said both the pet and owner were unfairly labelled before the cat was handled, although the vaccination was then completed.

• •Several recent reviewers describe the staff as friendly, helpful, caring and understanding. - End-of-life care stands out as a positive theme, with one owner saying every member of staff was fantastic, caring and respectful during a euthanasia appointment. - Longer-term trust also appears in feedback, including one reviewer who said the hospital looked after their dog throughout her life and helped her through multiple health scares.

• •Several recent reviewers describe the clinic as friendly and caring, with Pete/Peter Rogers receiving repeated praise for his advice and manner with both pets and owners. - Reception staff are a clear positive theme, with comments highlighting helpfulness, knowledge and good front-desk support. - Practical access is noted by one reviewer: wheelchair access is possible, there is a slight incline from the car park, parking is limited but usable, and consult rooms can be adjusted to make space.

• •Recent reviews are mostly warm about the team, often describing staff as friendly, helpful, lovely, and welcoming. - Owners mention clear communication and calm handling of pets, including a detailed appointment for three cats and positive experiences with dogs and puppies. - One recent review credits the clinic with saving a dog’s life after an attack, suggesting strong support in at least one urgent case.

Hollywood Veterinary Centre in Birmingham has a 4.6/5 Google rating from 137 reviews. Recent feedback is mixed: several owners are very positive about the team’s kindness, communication and care, while two recent one-star reviews raise concerns about service, including one detailed complaint around a new-patient case that did not progress to booking for urgent surgery. Overall, the recent picture is of a practice with strong loyalty from some clients but uneven experience for others.

Birmingham Aston PDSA Pet Hospital is part of PDSA and offers free and low-cost veterinary care. It is also listed as a veterinary nurse training facility. Recent feedback is mixed: many owners describe kind, practical care, including phone triage and compassionate end-of-life support, while some report frustrating communication and difficulties getting through when they felt they needed urgent help.

• •Recent feedback is mostly positive, with several owners praising the team as friendly, polite, helpful, and caring. - Communication is a recurring strength: owners mention clear explanations around treatment and what to expect after procedures, particularly for dental work. - Recent examples include a same-day appointment for a senior cat with a chronic skin problem and a positive outcome after treatment, as well as dental cleaning with two tooth extractions.

Pet House Vets presents itself as a practice with a focus on sustainability, and it is listed as a veterinary nurse training facility. Public information and owner feedback point to a practice handling routine care such as health checks and vaccinations, alongside pre-operative appointments and blood tests. Website navigation also references grooming and out-of-hours care, although fuller details are not set out publicly.

• •Routine and preventive care: consultations, vaccinations, microchipping, parasite control, and nurse clinics including blood pressure checks, six-month health checks, and anal sac expression. - Diagnostics and treatment: lab work, X-rays, ultrasound, dentistry, surgery, and neutering. - Emergency care: emergencies and out-of-hours care, with full-time night staff stated for out-of-hours provision.